T&C’s

Legal Information – Direct Assist

Legal Information

Terms and Conditions

Welcome to Direct Assist. These terms and conditions outline the rules and regulations for using our website, located at www.direct-assist.com.

1. Acceptance of Terms

By accessing this website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Use of the Website

This website is intended for informational purposes only. You may not use the content of this site for any unlawful or prohibited purposes. You are prohibited from reproducing, distributing, or exploiting any material on this site without prior written consent from Direct Assist.

3. Intellectual Property Rights

All content on this website, including text, images, logos, and other materials, is the property of Direct Assist unless otherwise stated. Unauthorized use of any content may violate copyright laws.

4. Limitation of Liability

While we strive to ensure the accuracy of the information provided on this website, Direct Assist will not be held liable for any errors, omissions, or damages arising from the use of this site.

5. Governing Law

These terms are governed by and construed in accordance with the laws of the United Kingdom and the European Union. Any disputes shall be resolved under the jurisdiction of UK courts.

6. Contact Information

If you have any questions about these terms, please contact us:

Privacy Policy

Your privacy is important to us at Direct Assist. This policy explains how we collect, use, and protect your information when you visit our website at www.direct-assist.com.

1. Information We Collect

We only collect basic cookies necessary for website functionality and performance improvements. No intrusive personal data is collected through this website.

2. How We Use Your Data

The data collected through cookies is used solely to enhance your browsing experience and ensure the proper functioning of our website.

3. Cookies Policy

This website uses cookies to improve user experience. By continuing to use our site, you agree to our use of cookies. You can manage or disable cookies through your browser settings.

4. Data Sharing

Your data will never be sold, shared, or disclosed to third parties unless required by law.

5. Your Rights

You have rights under applicable data protection laws, including the right to access, correct, or delete your personal data. Since we do not collect personal data beyond cookies, there is limited scope for data requests.

6. Contact Information

If you have any questions about this privacy policy or how we handle your data, please contact us:

Accessibility Statement

Direct Assist is committed to ensuring that our website is accessible to all users, including those with disabilities. We aim to comply with accessibility standards such as WCAG 2.1 (Web Content Accessibility Guidelines).

1. Our Commitment

We strive to make our website as user-friendly as possible for all visitors. This includes ensuring compatibility with assistive technologies such as screen readers and keyboard navigation tools.

2. Compliance Status

This website partially complies with WCAG 2.1 standards due to some minor accessibility issues that we are actively working to resolve.

3. Feedback and Assistance

If you encounter any accessibility barriers while using our site or have suggestions for improvement, please contact us:

4. Enforcement Procedure

If you are dissatisfied with our response to accessibility issues raised, you can contact the Equality Advisory and Support Service (EASS) in the UK for further assistance.

5. Ongoing Improvements

Your feedback is invaluable in helping us improve accessibility on our site. We are committed to making continuous improvements to ensure an inclusive digital experience for all users.

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